|and Administration Team|
Reception staff provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and signpost you to the right person, clinician or organisation depending on your health issue or query. Receptionists make most of the patient appointments with the GP's and nurses. The surgery administration team consist of administration manager, secretaries, registration and prescription clerks. They perform important tasks such as dealing with financial claims, medical reports, referrals, registering new patients, issuing repeat prescriptions and dealing with prescription enquiries, patient records and carrying out searches and practice audits.